Shipping policy

AUSTRALIA

We deliver across Australia. Orders are processed Monday to Friday, excluding weekends and public holidays.

We offer free Australia Post Standard Shipping on all orders of $200 AUD or more. The discount is automatically applied at checkout.

For orders under $200 AUD, our domestic shipping rates are:

  • Australia Post Standard Shipping (2–8 business days) — $8.95

  • Australia Post Express Shipping (1–4 business days) — $12.95

For orders of $200 AUD or more, Express Shipping is available at the standard rate of $12.95.

INTERNATIONAL SHIPPING

We currently ship internationally to New Zealand and selected Asia Pacific destinations: Hong Kong, Singapore, Japan, South Korea and Taiwan.

International shipping is currently unavailable to all other destinations.

NEW ZEALAND

  • Australia Post International Standard Shipping (6–27 business days) — $21.95

  • Australia Post International Express Shipping (4–18 business days) — $36.95

ASIA PACIFIC - (Hong Kong, Singapore, Japan, South Korea and Taiwan)

  • Australia Post International Standard Shipping (6–27 business days) — $24.95

  • Australia Post International Express Shipping (4–18 business days) — $39.95

DELIVERY TIMEFRAMES

All delivery timeframes are estimates, calculated from the date your order is dispatched, and are provided as a guide only.

Please allow additional time for customs processing, public holidays and unforeseen postal delays. Deliveries to regional and remote destinations may take longer.

ORDER PROCESSING TIMEFRAMES

Please allow 1–3 business days for order processing before dispatch for in-stock items.

For items marked as Made to Order or Pre-order, production will commence once your order has been received. Please allow 5–20 business days for production prior to dispatch.

YOUR ADDRESS INFORMATION

Please contact us as soon as possible after placing your order if you have entered an incorrect shipping address at checkout. While we will do our best to assist, we cannot guarantee address changes once an order has been placed.

We are unable to redirect orders once they have been dispatched, so please take care to check all shipping details before completing your purchase.

After placing your order, you will receive an order confirmation email with your purchase details. A second email containing your tracking information will be sent once your order has been lodged with Australia Post.

Please enter all shipping address information in English.